Schedule A Mental or Behavioral Health Appointment

Colorado Medicaid
CHP Plus
Tricare West and Tricare for Life
United HealthCare
Kaiser Foundation Health Plan of Colorado
Medicare Part B
Blue Cross Blue Shield of Colorado Anthem
Cigna
Aetna
Humana
Beacon

• Psychiatric Assessments (adults): A comprehensive mental health history and review of current symptoms with a diagnostic evaluation and discussion on treatment options
• Pediatric Psychiatric Assessments (children): Full comprehensive psychiatric and behavioral assessments and referral for full neuropsychiatric exams if needed. Autism screening and referral when appropriate. Attention Deficit Hyperactivity Disorder (ADHD) assessment, diagnosis and treatment. Can assess, diagnose and treat depression and anxiety disorders in children. Assessments for 504 and IEP accommodations at school.
• Treatment Planning: Includes a cognitive-behavioral psychoeducational intervention.
• The Mentally STRONG Method Cognitive-Behavioral Approach: The cognitive-behavioral method used in the office, where you are taught the process to empower yourself. The cognitive piece includes a thought map and identifying and organizing your thoughts and the behavioral piece includes learning how to make choices that move you closer to your personal visions.
• Medication Management: Our board-certified psychiatric mental health nurse practitioners are licensed to prescribe all medication in the psychopharmacology class. Including but not limited to anti-depressants, anti-anxiety, antipsychotics, mood stabilizers, ADHD medication for insomnia and more. Although we prescribe controlled substances, we are conservative in our prescribing practices. Our providers prescribe based on the research of Dr. Stephen Stahl and his Master Psychopharmacology Program using symptoms and receptors rather than clusters of symptoms.
• Genetic Testing: We offer genetic testing which is covered by some insurance plans as a starting point of how your body may process certain psychopharmacologic medications.
• SPRAVATO: A prescription medicine, used along with antidepressants taken by mouth to treat adults with treatment-resistant depression (TRD) and depressive symptoms in adults with major depressive disorder (MDD) with suicidal thoughts or actions.
• Long-Acting Injectables: Our board-certified psychiatric mental health nurse practitioners can prescribe various long-acting injectables for certain diagnoses, this can help relieve the stress of needing to remember to take a pill every day. Long-acting injectables can be utilized for diagnoses such as Schizophrenia or Bipolar Disorder.
• Special Needs Populations: We are sensitive to and understanding of the special needs of individuals in our community.
• Frequent Follow-Ups as Needed: Our psychiatric mental health nurse practitioners understand that it can be intimidating to start a new treatment plan, we want you to have access to let us know how you are doing during the stabilization period and we will see you as often as necessary until you are comfortable on a new medication.

Click Here to Download an ADA Accessible PDF of the Mentally STRONG Americans with Disabilities Act (ADA) Policy

Mentally STRONG is committed to providing equal access and non-discriminatory services to all individuals, including those with disabilities, in accordance with the requirements of the Americans with Disabilities Act (ADA). This policy outlines the guidelines and procedures to ensure compliance with ADA regulations in the provision of our psychiatric services.

Definitions:

Disability: As defined by the ADA, a disability refers to a physical or mental impairment that substantially limits one or more major life activities, a record of such impairment, or being regarded as having such impairment.

Reasonable Accommodation: A modification or adjustment to policies, practices, or procedures that enables individuals with disabilities to participate in the services provided by Mentally STRONG.

Non-Discrimination:

Mentally STRONG will not discriminate against any individual with a disability in the provision of services.

All individuals will be treated with respect and dignity, regardless of their disability status.

Accessibility:

Physical Accessibility:

• Mentally STRONG will ensure that its facilities are accessible to individuals with disabilities.
• Reasonable efforts will be made to remove physical barriers and provide accessible parking, entrances, restrooms, and waiting areas.

Communication Accessibility:

• Mentally STRONG will provide effective communication for individuals with disabilities.
• Staff members will receive training on effective communication techniques and assistive devices to ensure effective communication with clients who have sensory impairments.
• Alternative formats and auxiliary aids, such as sign language interpreters, will be made available upon request, through in person or technology services, in accordance with the ADA guidelines.

Reasonable Accommodations:

• Mentally STRONG Outpatient Psychiatric Center will make reasonable accommodations to ensure equal access and participation in our services for individuals with disabilities, to the extent that it does not pose an undue burden on the organization.
• Mentally STRONG will work with the client and relevant staff members to determine appropriate accommodations based on individual needs and documented disabilities. Reasonable accommodations may include, but are not limited to:
• Modification of policies, practices, or procedures.
• Provision of auxiliary aids and services.
• Adjustments to scheduling or appointment procedures.
• Physical modifications or accessibility enhancements, where feasible and necessary.

Grievance Procedure:

• Clients who believe they have been subjected to discrimination or denied reasonable accommodations may file a complaint by emailing [email protected].
• The complaint should be submitted in writing and include the client’s contact information, a detailed description of the alleged violation, and any supporting documentation.
• The Practice Administrator will investigate the complaint promptly, maintain confidentiality, and respond to the client within a reasonable timeframe.
• If the resolution of the complaint is unsatisfactory, the client may file a complaint with the appropriate state or federal agency responsible for enforcing ADA regulations.

Staff Training and Awareness:

Mentally STRONG will provide training to all staff members on ADA requirements, disability awareness, effective communication strategies, and reasonable accommodations. Trainings will take place bi-annually on an ongoing basis for staff members to ensure awareness of and compliance with ADA regulations.

Review and Revision:

This policy will be reviewed periodically to ensure compliance with ADA regulations and any updates or changes in the law.

Confidentiality:

• All information related to a client’s disability and accommodations will be treated with the utmost confidentiality, in compliance with applicable privacy laws and regulations.
• Only staff members directly involved in the provision of services and accommodations will have access to such information on a need-to-know basis.
• Clients’ consent will be obtained before disclosing any disability-related information to third parties, except as required by law or with the client’s written authorization.

Compliance Responsibilities:

• All staff members, including management, are responsible for upholding this ADA Compliance Policy and ensuring its effective implementation within their respective roles and areas of responsibility.
• Managers and supervisors have an additional responsibility to support and facilitate reasonable accommodations for their assigned staff members who may have disabilities.
• Failure to comply with this policy may result in appropriate disciplinary actions, up to and including termination of employment, in accordance with the organization’s disciplinary procedures.

This policy is intended to ensure compliance with ADA regulations and promote equal access and non-discrimination for individuals with disabilities seeking services at Mentally STRONG. It is the responsibility of all staff members to familiarize themselves with this policy and actively support its implementation.

Summary

The Mentally STRONG Americans with Disabilities Act (ADA) Compliance Policy ensures equal access and non-discrimination for individuals with disabilities seeking psychiatric services. It covers definitions, non-discrimination, accessibility, reasonable accommodations, grievance procedures, staff training, policy review, confidentiality, and compliance responsibilities. Key points include providing physical and communication accessibility, offering reasonable accommodations, addressing grievances, training staff, and maintaining confidentiality. Compliance with this policy is mandatory for all staff members to ensure inclusivity and adherence to ADA regulations.